Home About Us Showroom Specialty Work Education Contact Us     Follow Us On:   The Web Ask World Optic               World Optic's Terms and Conditions       Even though there are some common repairs, every repair is unique to its given element, which includes the material, engineering and cause. Below are policies, warranties and turn around time. If there are any questions not listed below feel free to contact our office during our normal business hours for assistance. Click Here for Contact Information.             Liability:       World Optic does not assume responsibility for any damage incurred during transportation or processing. However, we do take every precaution possible to ensure the safety of all eyewear during processing and transportation from our facility. In the event of an accident, World Optic will do everything in its power to attain a quick and viable resolution.             Turn Around Time:       We repair all eyewear within 24 to 48 hours of receiving approval and payment, unless there is a stipulation with the job at hand; In which case we will contact you with the options available for that job. Considering shipping and labor, an average of 3 to 7 business day duration may be an estimated time of delivery.             Warranties:       Most of our work is guaranteed with a one year warranty, at no charge, on any part(s) that we have worked on. We will notify you with any exceptions.           Prescription Lenses:     We offer a 30 Satisfaction Guarantee on the prescription of lenses we make. Everyone is human and many factors tie into providing an eye exam. Every now and then prescriptions provided by doctors are not as accurate as they could be. If there are any inaccuracies with the prescription provided by your doctor, simply provide us a corrected version of your prescription within 30 days and we will redo your eyewear one time at no charge. In the event that there is an error on our behalf, return your eyewear within 30 days for a complete and expedited correction at no charge. Click Here for our Returns and Exchange page.           Anti Reflective Coatings:     All of our Anti-Reflective Coatings have a one year warranty to cracking, chipping or pealing. In the event of a defective coating within the warranty measure, simply return your eyewear and the coating will be removed and re-applied once at no charge. Click Here for our Returns and Exchange page.           Exchanges and Returns on Parts:     30 Day Return Period on parts and lenses ordered (See Warranties for Repairs and Modifications). Once we have received the items back in perfect condition (at World Optics discretion) we will credit, mail out correct product or issue refund.     If customer cannot wait the duration of the process of an exchange, another viable option would be to purchase the product again and we will issue a refund upon receiving the returned item(s) back in perfect condition. Click Here for our Returns and Exchange page.           Items Not Claimed:     World Optic has a five contact attempt process, using the information provided on our order forms. We will make every attempt to contact the Item owners. However, World Optic is not responsible for Items that are not claimed after 30 days.           Canceled Orders:     There are no cancellation fees prior to shipping process. Once an order has been shipped a 20% restocking fee may apply.           Almost every repair and modification is usually handle as a same day turn around. If you need your glasses fixed, feel free to stop by our office or visit our order form, pricing, shipping and warranty links below to answer any questions and get your eyewear repaired by experienced professionals         Types of Repairs           Soldering-Welding   Broken Screws   Fusing   Rivets & Bushings  How Do I Get My Glasses Fixed? Easy as 123!!!   Just Click on Links Below   1.   Fill out a Repair Order Form and Print   2.   Print Free Shipping Label (First-Class with Delivery Confirmation)   3.   Package your Eyewear & Schedule Pick up, or Drop Off at Post Office     All images and literature above are Copy written by Solis Inc. Any use with out the written consent of Solis Inc. is strictly prohibited.  All literature on this website is strictly for reference. Specifications for individual needs may vary. Please consult with a doctor or licensed Optician to accommodate individual needs.   2443 E. Chapman Ave.  ●   Fullerton, CA 92831 Bus: (714) 871-2020  ●  Fax: (714) 871-2040 Email: info@worldoptic.com worldoptic.com © 2001-Current - All other Trademarks belong to their respective owners.